January 29, 2012

Salesforce Email Services - Where is "Delete" button ?

Deletion of email services is interesting, recently one of my team member approached me about, why “DELETE” button is not coming on configured Email Services ?

Same is indicated in screenshot below:

Salesforce email service no delete button visisble

I initially thought how come this is possible, that you can only “Activate” or “Deactivate” email services post creation.

On some RnD it came out that you need to delete all the associated email addresses with the service. So the prerequisite for email service deletion is

  • Go to Setup area.
  • Dive into “Develop > Email Services”, and select the email service you want to delete from here. As shown in screen shot below:Salesforce Setup > Develop > Email Services menu
  • On the email service detail page, go to the “Email Addresses” related list, and delete all of the email addresses configured here. Screen shot below indicates this:Email Service, addresses related list
  • Once all the associated email addresses are deleted, you will see the delete button automatically on the email service detail page, as indicated in screen shot below: Delete button for email services

 

Your Views ?

This post is for absolute beginners, still its fun to discuss on force.com topics, so looking forward for your thoughts.